Member Guide Org Admin Guide Site Admin Guide

Member Types

Define the categories of membership your organization uses — Full Member, Prospect, Honorary, and more — each with its own visibility rules and behaviors.

The Member Types page is found under MEMBERS → Member Types in the admin sidebar. Every member in fellos is assigned exactly one member type at any time. Member types control visibility, determine which profile fields appear, and serve as the basis for transitions and deactivation workflows.

Admin Panel MEMBERS Member Types Profile Permissions Custom Fields Attachment Types Member Types Define membership categories and their visibility + Add TYPE VISIBILITY DEACTIVATION MEMBERS Full Member Default type All ▼ 147 Prospect Local ▼ 23 Honorary Member All ▼ 8 Retired Hierarchy ▼ ✓ 12 Former Member Local ▼ ✓ 31
The Member Types page — each type has a color badge, a visibility dropdown, and a deactivation checkbox. The member count shows how many people currently hold each type.

What Are Member Types?

Member types represent the different categories of membership in your organization. Common examples include Full Member, Prospect, Honorary Member, Retired, and Former Member. Every member has exactly one type at any time, and their type determines:

  • How visible they are to other members (visibility level)
  • Which profile fields and custom fields apply to them
  • Which workflows they can participate in (onboarding, transitions)
  • Whether their type is considered a "deactivation" state

Creating a Member Type

  1. Click the + Add button at the top of the page.
  2. Enter a name for the type (e.g., "Prospect").
  3. Choose a color for the type badge — this color appears next to the type name throughout the interface.
  4. Set the Visibility level (see below).
  5. Check the Deactivation box if this type represents an inactive state.
  6. Click Save.

Visibility Levels

The visibility setting on a member type controls which other members can see people of that type in the member directory and search results:

  • All — visible to every member across the entire organization, regardless of which org they belong to. Best for active members who should be discoverable by anyone.
  • Hierarchy — visible to members in the same org and all parent orgs above it. A chapter member with Hierarchy visibility is visible to their chapter, their region, and national. But not to other chapters.
  • Local — visible only to members of the same organization. A prospect with Local visibility can only be seen by other members of their chapter. Useful for pre-membership types that shouldn't appear outside the local context.
Tip

Set prospects and new applicants to Local visibility so they're only visible to their sponsoring chapter. Once they become full members, their type changes and they become visible organization-wide.

Deactivation Types

Checking the Deactivation box marks a member type as representing an inactive or former state. Members with a deactivation-type assignment:

  • Are excluded from active member counts
  • Cannot log in to the site (their account is suspended)
  • Are hidden from the default member directory view (admins can still find them with filters)
  • Retain their data for historical records

Common deactivation types include "Former Member", "Expelled", "Retired", and "Deceased". You can have multiple deactivation types to distinguish between different reasons for leaving.

Good to know

One member type must be designated as the default type. This is the type automatically assigned to new members when they are created. You can change the default by editing the desired type and toggling the "Default" option. Only one type can be the default at a time.