Comptroller Designation

The role for members who handle money — store management and paid event ticketing.

A Comptroller is a specialized role for members who handle the money side of your organization: running the store and managing paid event tickets. It's a narrow, focused role — separate from the admin hierarchy (Club Admin, Org Admin, Local Admin). Being a Comptroller does not confer any other admin powers.

What a Comptroller Can Do

• Add and edit items in the store.
• Manage store categories, options, and shipping rates.
• Process store orders — mark shipped, add tracking, handle backorders.
• Turn ticketing on for events and set prices.
• Scan tickets and check attendees in at events.
• Export sales reports and financial data.

What a Comptroller Cannot Do

This is the important part: being a Comptroller does not give any other admin powers. A Comptroller cannot:

• Approve or deny membership applications.
• Edit other members' profiles.
• Moderate discussion groups or events (outside ticketing).
• Assign officer roles or change governance.
• Change site settings, branding, or permissions.

If you want someone to both run the store AND have admin authority, they need both designations independently.

Who Can Assign the Comptroller Role

Comptroller assignment is a Site Admin task. If you're an Org Admin but not a Site Admin, you'll need to ask your Site Admin to make the designation.

For Site Admins reading this, the assignment is made from the officer role or membership settings — see the Governance page for how to flag a role as Comptroller, or Administrators for assigning the designation directly to a user.

For the Comptroller Themselves

If you've just assigned someone the Comptroller role, point them at the Comptroller Guide — it walks through everything they'll need to know, from running the store to scanning tickets at the door.