Moderating Discussion Groups
How to use moderation tools to keep group discussions healthy and on topic.
Groups are where most day-to-day discussion happens in fellos. As an admin — or a member a group owner has designated as a moderator — you'll see moderation tools on posts inside groups you have authority over.
You don't go to a separate moderation panel. The tools are on the posts themselves, typically in an overflow menu on each post.
What You Can Do
Pinning a Post
A pinned post stays at the top of the group regardless of how new other posts are. Pin important announcements, group rules, or information members need to reference often.
In the post's overflow menu, choose to pin the post. Once pinned, a PINNED label appears at the top of the post in the group's list view.
Locking a Thread
Locking a post stops anyone from adding new comments. The post and existing comments stay visible. Use this when a discussion is finished, has gotten heated, or when a topic has been settled and you don't want it re-opened.
Once locked, a LOCKED label appears on the post and the comment box is replaced with a message explaining that the post is locked. You can unlock it later if needed.
Approving Pending Posts
Some groups — typically official announcement groups — are set up so posts need approval before they're visible to everyone. In those groups, the group list shows a pending count next to its name. Open the group to review and approve the pending posts.
Other Post Controls
Depending on your admin level and how the group is set up, the overflow menu on a post may also let you move the post to a different group or remove it entirely. Use removal sparingly — it takes the post and its comments off the group for everyone.
Not every group requires post approval. Your site admin decides that on a per-group basis. If a group is open, posts show up right away — you can still pin or lock them afterward.
When to Use Each Action
- Pin — For important content members should see first. Don't over-pin — if too many posts are pinned, members stop paying attention.
- Lock — When a discussion is done or needs to cool off. It's less drastic than removing the post, because the content stays visible.
- Move — If a post is valuable but in the wrong group.
- Remove — For spam or content that clearly shouldn't be there.
Which Groups You Can Moderate
Which groups you can moderate depends on your admin level and the group's organization:
- Club Admin — Any group in the club.
- Org Admin — Groups belonging to organizations below the org where you hold your role.
- Local Admin — Groups belonging to your own organization only.
Your site admin can also designate specific members as moderators for specific groups, even if they don't hold an admin-level officer role.